ABOUT US
Rachel Laurette is a 5 ⭐️ rated Licensed Esthetician located in Baytown Town Square, dedicated to providing a luxury lash and brow experience. Specializing in custom lash and brow services, Rachel tailors each set to enhance your unique facial features and eye symmetry, ensuring a look that complements you perfectly. - Appointments will be accepted or denied within 24 hours of request. - Card on file is REQUIRED for all clients. - Payment types accepted: Card, Cash, Zelle, Venmo, Cashapp. - If paying with card a 3.5% processing fee will be applied. - Outside of hours fees: Monday - Saturday: +$40 Sunday: +$100 (This will be added on to your final total) - Any booking inquiries or questions via GlossGenius, IG, or my business phone number will receive a response within 48 hours of initial message. - Children are allowed but if they become disruptive to myself or to the other service provider they will be asked to removed.
CANCELLATION POLICY
Cancellation Policy: You may cancel/reschedule your appointment up to 24 hours before your appointment with no charge. If cancelled within the 24 hour window you will be charged 75% of the service price. No Show Policy: If you no call/no show, you will be charged the full amount of the service + 20% tip. Additionally, you will no longer be able to book future appointments with Rachel Laurette. Sick Policy: If you arrive at your appointment showing signs of illness, we will not be able to proceed with the service, and your appointment will be canceled. In this case, you will be charged the full amount of the service. However, I completely understand that illness can happen. If you notify me before your appointment that you’re feeling unwell, you won’t be charged, and we’ll simply reschedule for a time when you’re feeling better. Late Policy: 10 minutes grace period. After 15 minutes, your appointment will be cancelled and subject to my NO CALL NO SHOW policy. Expect to policy: Lash Extension Services. If you are late, I will still service you with the time we have reminding. You’ll pay 100% of the service cost with no additional charges.